Returns & Store Credit

You'll have 14 days from the day your order is delivered to submit your return request, so there's no need to rush.

The denim, sweatpants, jorts, and baby tee styles listed above are all eligible for return. Anything outside that list, including pieces from past collections, is considered final sale.

We just ask that your item come back to us unworn, unwashed, and in the same brand new condition you received it, with the original handtag, packaging, and bag still included. Items with signs of wear, washing, stains, odors, pet hair, lint, or alterations, or that are missing their original packaging, unfortunately can't be accepted.

Head over to our Returns Portal and submit your request there. Be sure to include clear photos showing the handtag still attached, the original packaging, and the item in unused condition, that way we can get you approved faster.

Approved returns are issued as store credit rather than a refund to your original payment method. We'll provide a prepaid return label, and its cost is deducted from your final store credit amount. Original shipping charges aren't refundable, so your credit reflects what you paid for the eligible item minus any applicable deductions.

Nope, we've got you covered. A prepaid return shipping label is included with every approved return, and its cost is simply deducted from your final store credit amount.

If your return doesn't quite meet our requirements, it may be declined once we inspect it. If you'd like it sent back to you instead, you'll need to cover the return shipping cost.

We're sorry to hear that. Reach out to our Customer Experience team at support@bareline.com with your order number and a few clear photos, and we'll take a look and arrange a replacement for you if it's applicable.

We always recommend double checking your shipping address at checkout, since it's the customer's responsibility to make sure it's complete and accurate. Once an order ships, we can't guarantee the carrier will be able to update, redirect, or intercept it, and we're not responsible for delays or delivery errors once it's in their hands. If a package does come back to us because of an incorrect or invalid address, email support@bareline.com. Once we've received and inspected it, we may be able to issue a refund to your original payment method for the merchandise amount, excluding original shipping and any carrier fees.

Once your order leaves our warehouse, delivery is in the carrier's hands. If something comes up along the way, just reach out to us and we'll do everything we can to help sort it out.

We're always here for you. Reach out to our Customer Experience team at support@bareline.com and we'll be happy to help however we can.